Terms of Service for JARA BASS
Effective Date: 1st October 2025
Last Updated: 30th October 2025
Summary
Please read these terms very carefully, as they form a binding Agreement between you and Origi Ltd regarding the use of our services and website. At the beginning of each Section, you’ll find a short summary to help you navigate the document. Note that these summaries do not replace or represent the full text.
The following terms and conditions constitute a legally binding contract (this “Agreement”) between you (“you” or “your”) and Origi Ltd, which governs all use by you of the jarabass.com website (the “Site”) and the services available on or at the Site (taken together with the use of the Site, the “Services”).
- We’ll refer to Origi Ltd and all of its subsidiaries and affiliated companies collectively as “Origi Ltd “, “we”, “our”, “us”, etc.
- Origi Ltd is a print-on-demand company. Origi Ltd white-label prints and dropships products (“Products”) directly to you.
The Services are offered subject to your acceptance without modification of all of the terms and conditions contained herein.
- Additional policies (e.g., Shipping, Return Policy, Privacy Policy) apply to the Services and are part of this Agreement.
- YOUR USE OF THE SITE CONSTITUTES YOUR ACCEPTANCE OF AND AGREEMENT TO BE BOUND BY THIS AGREEMENT.
- FURTHERMORE, BY PLACING AN ORDER FOR PRODUCTS OR SERVICES FROM THE SITE, YOU ACCEPT AND ARE BOUND BY THIS AGREEMENT.
- If you do not agree to this Agreement, do not use the Site or any other Services.
User Definition
- User : If you use our Services only for your personal use, you are considered a “User”.
Section 18 of this Agreement requires that all disputes (as defined below) arising from or relating to this Agreement be resolved by arbitration on an individual basis, rather than by jury trial or class actions, except as otherwise provided by Section 18.
- Important Note : If your country of residence is in the European Economic Area or the United Kingdom, this applies to any action you may want to bring against Origi Ltd in the United States.
1. Access & Membership
Summary: You need to be of a certain legal age to use Origi Ltd, and you’re fully responsible for your account and the use of our services. If you violate our Terms of Service or otherwise act in bad faith, we can modify, cancel, or refuse service at any time.
In order to enjoy all of Origi Ltd’s benefits, you may register your account and become a member (“Member”). Membership requires that you register on the Site (including by truthfully filling out all required personal information). You may opt out of marketing and promotional activities, including emails. You may cancel your membership at any time by cancelling it online on the Site. To complete registration, you shall provide a name, surname, email address and password. You may never use another user’s Origi Ltd account without permission from that user. You are solely responsible for the activity that occurs on your account, and you must keep your account password secure. You must notify Origi Ltd immediately of any breach of security or unauthorised use of your account. Although Origi Ltd will not be liable for your losses caused by any unauthorised use of your account, you may be liable for the losses of Origi Ltd and others due to such unauthorised use.
Origi Ltd may change, suspend or discontinue the Services, Products, fees, charges, or terms at any time, including the availability of any feature or content, but without affecting orders for European Economic Area Users or the United Kingdom, which Origi Ltd has already confirmed. Origi Ltd may also impose limits on certain features and Services or restrict the User’s access to parts or all of the Services without notice or liability. If you are an individual (rather than an organisation or entity), then you certify to Origi Ltd that you are at least 18 years of age. If you are using the Services on behalf of an organisation or entity, then you certify that you are legally authorised and permitted to bind such organisation or entity to this Agreement and use the Services. Notwithstanding the aforementioned, you agree to take full responsibility for your selection and use of the Services. This Agreement is void where prohibited by law, and the right to access or use the Services is revoked in such jurisdictions.
2. Modifications
Summary: We reserve the right to modify our terms, services, and fees. Please follow changes to our terms by checking in with the Policy updates section on our website.
Without affecting orders for European Economic Area Users or orders for Users in the United Kingdom which Origi Ltd has already confirmed, Origi Ltd reserves the right, at its sole discretion, to modify this Agreement and its terms, as well as the fees and other charges for our Services, at any time. All such modifications will become effective immediately after Origi Ltd posts them on the Site. You shall be responsible for reviewing and becoming familiar with all such modifications, and you agree to review the terms of this Agreement each time you access or use the Site so that you are aware of any modifications made to this Agreement. Use of the Site and other Services by you after Origi Ltd posts the modifications on the Site constitutes your acceptance of the terms and conditions of this Agreement, as modified. If you do not agree to the modified terms, you are not authorised to access or use the Site or other Services, and you must send Origi Ltd a written notification, including via email (and your JARA BASS account will be deleted), to close your account within 30 days of notice.
3. Content
Summary: Origi Ltd respects intellectual property rights and asks you to do the same. Anything you upload will remain yours, and you’re responsible for it. We’ll only use the content you submit to provide you with our services.
All content (including all information, images, pictures, data, text, photographs, graphics, messages, and other materials, hereinafter “Content” ) that you post, submit, upload, display, sell, or use (hereinafter “post” ) using our Services is your content. We don’t make any claims to it. That includes anything you post using our Services (like your Content, images, shop name, customer reviews, comments, videos, usernames, etc.).
- Responsibility for the Content. By posting Content, you accept and agree to be bound by Origi Ltd’s Intellectual Property Policy.
- Permission to Use the Content. Origi Ltd agrees that any Content you post using our Services will remain yours. This means we will never use your Content except with your express permission or as otherwise provided in this Agreement.
- Rights You Grant Origi Ltd. By posting your Content, you grant Origi Ltd a non-exclusive, worldwide, royalty-free, irrevocable, sub-licensable, perpetual license to use, display, edit, modify, reproduce, distribute, store, and prepare derivative works of your Content to provide the Services, improve the quality of the Services, and to promote Origi Ltd, or the Services in general, in any formats and through any channels, including across the Services, third-party websites, advertising media, and/or social media. You agree and represent that you have the rights to grant this license to us.
- Reporting Unauthorised Content. If you believe someone has improperly used your copyrights or trademarks, please report it to us as outlined in the Intellectual Property Policy.
- Prohibited Content. This should be common sense, but there are certain types of Content we don’t want submitted to our Services (for legal reasons or otherwise). Origi Ltd may use its discretion to remove Content from our Services, at any time, with or without prior notice to you, if it violates any of our Terms of Service, Intellectual Property Policy, or other policies. Content that contains any of the below is prohibited and may also lead to termination of your account:
- Child Exploitation: You may not post or upload Content that exploits or abuses children, including but not limited to images or depictions of child abuse or sexual abuse, or that presents children in a sexual manner.
- Harassment, Bullying, Defamation, and Threats: You may not post or upload Content that harasses, bullies, defames, or threatens a specific individual.
- Hateful Content: You may not post or upload Content that condones or promotes violence against people based on race, ethnicity, colour, national origin, religion, age, gender, sexual orientation, disability, medical condition, or veteran status, or promotes crimes and/or terrorism.
- Illegal Content: You may not post or upload Content that is obscene or that facilitates or promotes activities that go against the laws of the jurisdictions in which you operate or do business.
- Intellectual Property: You may not post or upload Content that violates or otherwise does not comply with our Intellectual Property Policy.
- Personal and Confidential Information: You may not post or upload any Content that contains personally identifiable information, sensitive personal information, or confidential information, such as credit card numbers, confidential national ID numbers, or account passwords, unless you have consent from the person to whom the information belongs or who is otherwise authorised to provide such consent.
- Self-Harm: You may not post or upload Content that promotes self-harm.
- Terrorist Organisations: You may not post or upload Content that implies or promotes support or funding of, or membership in, a terrorist organisation.
- Misinformation: You may not post or upload any Content that promotes harmful misinformation that is known to or may reasonably lead to violence or threats to the health and safety of the public, or creates a risk of harm or harassment.
- European Union Illegal Content. Origi Ltd has implemented a complaint mechanism to comply with the requirements and obligations of intermediary service providers under the Regulation (EU) 2022/2065 of the European Parliament and of the Council of 19 October 2022 on a Single Market for Digital Services and amending Directive 2000/31/EC (the “Digital Services Act” ) that allows anyone to report Content they suspect to be illegal using the European Union illegal content notice. We are committed to evaluating the reported allegations and strive to take the appropriate decision, which could include termination of the Services. If you are not satisfied with our decision, you have the right to appeal. You will be informed about appeal options along with our decision.
4. Use of Services
Summary: By using Origi Ltd., you agree to use our services according to our terms and to respect the rights of our brand name, trademark, and digital items. In case we need to contact you, we’ll reach out to you via email.
We grant you a limited, non-exclusive, non-transferable, and revocable license to use our Services, platforms, and integrations, subject to this Agreement and the following restrictions in particular:
- Don’t Use Our Services to Break the Law. You agree that you will not violate any laws in connection with your use of the Services. This includes any local, state, federal, and international laws that may apply to you or Origi Ltd. For example, it’s your responsibility to obtain any permits or licenses that your store may require; you must not engage in fraud, theft, anti-competitive conduct, threatening conduct, or any other unlawful acts or crimes against Origi Ltd, another Origi Ltd user, or a third party. You also agree that you are not the target of trade, financial, and economic sanctions, and that you do not appear on a sanctions-related list, including lists maintained by the U.S. Department of Treasury’s Office of Foreign Assets Control (“OFAC”), the U.S. Department of State, the U.S. Department of Commerce, the European Union, or Her Majesty’s Treasury of the United Kingdom. You also agree that you will not export, reexport, or otherwise transfer Origi Ltd’s Products to countries or territories that are the target of comprehensive embargoes or sanctions or parties on the sanctions-related lists referenced above. You agree not to use the Services: (i) to impersonate or attempt to impersonate Origi Ltd, any other Origi Ltd Party (as defined below), or any other person or entity; or (ii) for the purpose of exploiting, harming, or attempting to exploit or harm minors in any way by exposing them to inappropriate content or otherwise. The following are collectively referred to as the “Origi Ltd Parties”: (a) Origi Ltd, (b) Origi Ltd’s subsidiaries, affiliated companies, and joint ventures, and (c) the officers, directors, members, managers, equity holders, agents, and employees of Origi Ltd and its subsidiaries, affiliated companies, and joint ventures.
- Don’t Try to Harm Our Systems. You agree not to interfere with or try to disrupt our Services, for example, by distributing a virus or other harmful computer code into our platforms, third-party services, or other programs or systems our clients may use to promote their Products. You agree not to use the Services: (i) to send, knowingly receive, upload, download, use, or re-use any material which does not comply with this Agreement; or (ii) to engage in any other conduct that restricts or inhibits anyone’s use or enjoyment of the Services, or which, as determined by us, may harm any Origi Ltd Party or expose any of them to liability. You agree that Origi Ltd reserves the right to audit our platforms (systems) to ensure integrity and compliance with this Agreement, at the sole discretion of Origi Ltd.
- Follow Brand Guidelines. The name “Origi Ltd”, our iconography, phrases, logos, and designs that we use in connection with the Products or Services we provide are trademarks, service marks, or trade dress of Origi Ltd in the US, European Union, and all other countries, that are used for proprietary purposes at our sole discretion. Except as expressly provided in this Agreement, Origi Ltd does not grant you any rights to use its trademarks, service marks, or trade dress. You may state in connection with the Services or Products provided by Origi Ltd that Origi Ltd provided such Services or Products. If you use any of our trademarks in reference to our Products or Services, you must include a statement attributing that trademark to us. You must not use any of our trademarks: (i) in or as the whole or part of your own trademarks; (2) in connection with activities, Products or Services which are not ours; (iii) in a manner which may be confusing, misleading or deceptive; or (iv) in a manner that disparages us or our information, Products or Services (including the Site). Origi Ltd reserves the right to request you to immediately remove any such misused iconography, phrases, logos, and designs at our sole discretion.
- Share Your Ideas. We love your suggestions and ideas! They can help us improve your experience and our Services. Any unsolicited ideas or other materials you submit to Origi Ltd (not including your Content or Products you sell or warehouse through our Services) are considered non-confidential and nonproprietary to you. By submitting those ideas and materials to us, you grant us a non-exclusive, worldwide, royalty-free, non-revocable, sub-licensable, perpetual license to use and publish those ideas and materials for any purpose, without compensation to you at any time.
- Communication Methods. Origi Ltd will provide you with certain legal information in writing. By using our Services, you’re agreeing to our communication methods, which describe how we provide that information to you. This simply means that we reserve the right to send you information electronically (by email, etc.) instead of mailing you paper copies (it’s better for the environment).
Under California Civil Code Section 1789.3, Users from the State of California are entitled to the following specific consumer rights notice:
The Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs may be contacted in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (916) 445-1254 or (800) 952-5210. You may contact us at:
Origi Ltd
71-75 Shelton Street, London, WC2H 9JQ, United Kingdom. - Digital Items. Digital items (like mockups, templates, images and other design assets) and texts created in connection with the Products and/or Services we offer and their intellectual property rights belong exclusively to Origi Ltd. Digital items and any results may only be used in connection with the advertising, promoting, offering, and sale of Origi Ltd’s Products and may not be used for other purposes or in conjunction with products from other manufacturers. If Origi Ltd provides the possibility for Users to modify or customise any Digital Items, you will ensure that the Content used to modify such Digital Items will comply with the intellectual property laws and our Intellectual Property Policy.
5. Content and Services
Summary: You are responsible for communicating with your customers and handling any claims they might have. We provide the best service we can on an “as is” basis, and please be aware that it may have errors and interruptions.
LIABILITY LIMITS.
TO THE FULLEST EXTENT PERMITTED BY LAW, NEITHER ORIGI LTD. NOR ANY OTHER ORIGI LTD. PARTY SHALL BE LIABLE TO YOU OR YOUR CUSTOMERS FOR ANY LOST PROFITS OR REVENUES, DIMINUTION IN VALUE, OR FOR ANY CONSEQUENTIAL, INCIDENTAL, INDIRECT, SPECIAL, EXEMPLARY, ENHANCED, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATING TO THE SERVICES OR THIS AGREEMENT, REGARDLESS OF (I) WHETHER ANY OF THE FOREGOING DAMAGES WERE FORESEEABLE, (II) WHETHER OR NOT YOU WERE ADVISED OF THE POSSIBILITY OF INCURRING ANY OF THE FOREGOING DAMAGES, (III) THE LEGAL OR EQUITABLE THEORY (CONTRACT, TORT, OR OTHERWISE) UPON WHICH THE CLAIM IS BASED, AND (IV) ANY SPECIFIC CIRCUMSTANCES OF YOU AND/OR YOUR CUSTOMER. THE LIABILITY OF THE ORIGI LTD. PARTIES WILL UNDER NO CIRCUMSTANCES EXCEED THE ACTUAL AMOUNT PAID BY YOU FOR THE SERVICE THAT YOU HAVE PURCHASED OR USED THROUGH THE SITE. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL, CONSEQUENTIAL OR CERTAIN OTHER DAMAGES, SO THE ABOVE LIMITATIONS AND EXCLUSIONS MAY NOT APPLY TO YOU.
Content You Access.
You may come across materials that they find offensive or inappropriate while using our Services. We make no representations concerning any content posted by others through the Services. Origi Ltd. is not responsible for the accuracy, copyright compliance with intellectual property laws and regulations, legality, or decency of content posted by others that you accessed through the Services. You release us from all liability relating to that content.
Third-Party Services.
The store on our Site may contain links to third-party websites or services that we don’t own or control (for example, links to Facebook, Instagram, X and Pinterest). You may also need to use a product or service of one of our subcontractors or other third parties in order to use some of our Services. When you access these third-party services, you do so at your own risk. The third parties may require you to accept their own terms of use. Origi Ltd is not a party to those agreements; they are solely between you and the third party. You agree that Origi Ltd will not be liable to you in any way for your use of these third-party services.
Services.
Origi Ltd is dedicated to making our Services the best they can be, but we’re not perfect, and sometimes things can go wrong. You understand that our Services are provided “as is,” with all faults and without any kind of warranty (express or implied), except for the warranties provided with respect to Products in Section 6 below.
TO THE FULLEST EXTENT PERMITTED BY LAW, WE ARE EXPRESSLY DISCLAIMING ANY AND ALL WARRANTIES OR CONDITIONS OF NON-INFRINGEMENT, MERCHANTABILITY, AND FITNESS FOR A PARTICULAR PURPOSE, AS WELL AS ANY WARRANTIES OR CONDITIONS IMPLIED BY A COURSE OF PERFORMANCE, COURSE OF DEALING, OR USAGE OF TRADE, WITH RESPECT TO OUR SERVICES, EXCEPT FOR THE WARRANTIES OR CONDITIONS PROVIDED WITH RESPECT TO PRODUCTS IN SECTION 6 BELOW. SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR CONDITIONS, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
We do not guarantee that:
The Services will be secure or available at any particular time or location – Origi Ltd shall not be liable for any delays, interruptions or loss of data in connection with the use of our Site and Services. Origi Ltd shall strive to ensure that the Services are carried out in other locations in case it is not possible to carry them out at the location where the Services were initially intended to be performed.
Any errors for which Origi Ltd is responsible will be corrected.
The Services will always be free of viruses or other harmful materials, and the results of using the Services will meet your expectations.
You use the Services solely at your own risk.
6. Limited Warranty on Products
Summary: Please read this section very carefully—it covers our obligations and responsibilities for Origi Ltd services. If you have an issue with your order, you may be eligible for a replacement product or refund, so reach out to us as soon as possible.
Does not apply to Users residing in the European Economic Area or the United Kingdom (see Section 7).
- Limited Warranty. Origi Ltd warrants that, at the time of delivery of a Product to a User, the Product will not be materially defective or damaged (the “Limited Warranty”).
- Who May Use This Warranty? Origi Ltd extends the Limited Warranty only to Users. All Limited Warranty coverage terminates if the User sells or otherwise transfers a Product.
- What Does This Warranty Not Cover? This Limited Warranty does not cover any damage to or defect in a Product caused by any of the following: (a) you or third parties; (b) any improper handling (including during shipping), use or storage of the Product; (c) any failure to follow any Product instructions; (d) any modifications to the Product; (e) any unauthorised repair to the Product; or (f) any external causes such as accidents, fire, flood, “acts of God” or other actions or events beyond our reasonable control; or (g) any costs or expenses related to the loss of use of the Product or any other costs or expenses not covered by this Limited Warranty. This Limited Warranty does not cover any items supplied by third parties, size exchanges or buyer’s remorse.
Finally, as noted elsewhere in this Agreement, we unfortunately cannot guarantee that the colours and details in our website images are 100% accurate representations of a Product, and sizes might in some cases be approximate. Accordingly, this Limited Warranty does not cover such matters.
- What Is The Period Of Coverage? This limited warranty starts on the date of the delivery of the Product to the User and lasts for thirty (30) days (the “Warranty Period”). For the avoidance of doubt, Origi Ltd acknowledges that, according to some jurisdictions, the User may be entitled to a longer Warranty Period.
- What Are Your Remedies Under This Warranty? With respect to any materially defective or damaged Product, we will, in our sole discretion, either: (a) replace such Product (or the defective or damaged part of the Product) free of charge, or (b) refund the purchase price paid to us by the User along with the shipping fees corresponding to the defective or damaged Products.
- How Do You Obtain Warranty Service? Promptly following delivery of a Product, you will inspect the Product. If a Product is materially defective (including any error in printing) or damaged upon receipt, or if you received the wrong Product, then to be eligible for service under this Limited Warranty, you must submit a claim within the Warranty Period in compliance with our Return Policy.
- LIMITATION OF LIABILITY. THE REMEDIES DESCRIBED IN THIS SECTION 6 ARE YOUR SOLE AND EXCLUSIVE REMEDIES (AND ORIGI LTD’S ENTIRE LIABILITY) FOR ANY BREACH OF THIS LIMITED WARRANTY. OUR LIABILITY FOR A DEFECTIVE OR DAMAGED PRODUCT SHALL UNDER NO CIRCUMSTANCES EXCEED THE ACTUAL AMOUNT RECEIVED BY US FOR THE PRODUCT, NOR SHALL WE UNDER ANY CIRCUMSTANCES, TO THE FULLEST EXTENT PERMITTED BY LAW, BE LIABLE FOR ANY LOST PROFITS OR REVENUES, DIMINUTION IN VALUE, OR FOR ANY CONSEQUENTIAL, INCIDENTAL, INDIRECT, SPECIAL, EXEMPLARY, ENHANCED OR PUNITIVE DAMAGES OR LOSSES ARISING OUT OF OUR PRODUCTS, REGARDLESS OF (I) WHETHER ANY OF THE FOREGOING DAMAGES WERE FORESEEABLE, (II) WHETHER OR NOT YOU WERE ADVISED OF THE POSSIBILITY OF INCURRING ANY OF THE FOREGOING DAMAGES, (III) THE LEGAL OR EQUITABLE THEORY (CONTRACT, TORT, OR OTHERWISE) UPON WHICH THE CLAIM IS BASED, AND (IV) ANY SPECIFIC CIRCUMSTANCES OF YOU. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH VARY FROM JURISDICTION TO JURISDICTION. WE LIMIT THE DURATION AND REMEDIES OF ALL IMPLIED WARRANTIES OR CONDITIONS WITH RESPECT TO OUR PRODUCTS, INCLUDING WITHOUT LIMITATION THE WARRANTIES OR CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, TO THE DURATION OF THE WARRANTY PERIOD. SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY OR CONDITION LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.
7. Your rights in the case of lack of conformity
Summary: If you reside in the European Economic Area or the United Kingdom, this is where you’ll find information on what you can do if there’s an issue with your order.
If you are a User residing in the European Economic Area or the United Kingdom, the legal guarantees established by Directive 1999/44/EC on consumer sales and guarantees or similar consumer contracts regulations apply to the sale of our products. Consequently, you have the right, free of charge, to get the products repaired (or replaced) within the limits provided by the law, or, in case of failure of one of the remedies above, to have an appropriate reduction in the price of the products, or the contract cancelled. Delivery costs for returning the product to be repaired or replaced under this clause shall be borne by Origi Ltd, as well as any costs related to the delivery to you of the repaired or replaced product.
If the Products we supply to you are: (1) made to your specification and are clearly personalised with your designs; or (2) sealed for health protection or hygiene reasons, or both, you do not have the right to cancel your order or change your mind as set out in our Return Policy.
For other Products, you have the right to cancel and return the order for any reason within 14 days following the date on which the Product was delivered. You must inform us of the decision to cancel the order by sending us written notice before the cancellation period expires. You may contact us at orders@jarabass.com. Within 14 days of notifying us of your decision to cancel the order, you must also return the product to us using the return address indicated on the original package in which the order was delivered. You will have to bear the direct cost of returning the goods. Within 14 days of receiving written notice of your decision to cancel the order, we will, without undue delay, issue a refund for the Product and the delivery costs (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us). We may delay the refund until the Product has been returned or we have received proof that the Product has been returned, whichever is earlier. The refund will be made to the payment method used by you when placing the order. You may be liable for any diminished value of the Product resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the Product.
8. Responsibility of Site members and visitors
Summary: When using Origi Ltd services, it’s your responsibility to follow our policies. If you violate our policies, we might restrict or even terminate your access to our services.
Violation of this Agreement or any other rules will result in the termination of your JARA BASS account.
Origi Ltd and its designees shall have the right (but not the obligation) in their sole discretion to pre-screen (using automated and/or manual means), refuse, or remove any Content that is available via the Services. Without limiting the foregoing, Origi Ltd and its designees shall have the right to remove, block, and disable any Content. You agree that you must evaluate and, to the extent permitted by law, bear all risks associated with the use of any Content, including any reliance on the accuracy, completeness, or usefulness of such Content. In this regard, you acknowledge that you may not rely on any Content created by Origi Ltd or submitted to Origi Ltd, including, without limitation, information in Origi Ltd collaborations, posts, and in all other parts of the Origi Ltd Services.
Without limiting other remedies, we may limit, suspend or terminate our Services and your account, prohibit access to our Site, delay, remove, block, or disable hosted Content, and take technical and legal steps to keep you off the Site if we think that you are creating problems, causing possible legal liabilities, breaching this Agreement, or acting inconsistently with the letter or spirit of our policies. Any harassment or insult towards Origi Ltd employees may result in immediate account termination. We also reserve the right to cancel unconfirmed accounts or accounts that have been inactive for extended periods of time. You are responsible for providing Origi Ltd with accurate and truthful information (including but not limited to your name and surname if you are a User). If you have provided Origi Ltd with inaccurate or false information, (a) you shall be liable to Origi Ltd for damages and losses (including but not limited to taxes) arising out of such inaccurate or false information, (b) you shall reimburse such damages and losses (including but not limited to taxes) to Origi Ltd, and (c) Origi Ltd shall have the right to charge you for such damages and losses (including but not limited to taxes) and otherwise limit or suspend your access to the Services.
9. Payments and fees
Summary: To pay for Origi Ltd services, you need a valid payment method (e.g., a credit card, Apple or Google Pay) that you’re authorised to use. All fees will be charged to your payment method, which may, but is not guaranteed to be, automatically updated. Note that you might need to reimburse us for any chargeback fees for returns or claims that aren’t in line with our policies.
You may choose to save your billing information to use it for all future orders and charges associated with Origi Ltd Products and/or Services. In such a case, you also acknowledge and agree that this information will be stored and processed by third-party PCI DSS-compliant service providers. Origi Ltd may participate in Account Updater programs. Such programs may allow for your payment card information to be automatically updated if and when there is a change, such as to the payment card number or expiration date. To the extent Origi Ltd participates in such programs and your financial institution or payment card provider is a participant, you agree to automatic updates to your payment card information. However, Origi Ltd cannot guarantee that such automatic updates will be made, so you also acknowledge that you are ultimately responsible for ensuring that your payment card information is current.
When you order a Product or use a Service that has a fee, you will be charged, and you agree to pay the fees in effect at the time the order is placed. We may change our fees from time to time (for example, when we have holiday sales, offer you a discount on base product prices, etc.). The fees for the Products and the Services (if and as applicable), as well as any associated delivery costs, will be indicated on the Site when you place an order or pay for the Service. We may choose to temporarily change the fees for our Services for promotional events or new Services, and such changes are effective when we post the temporary promotional event or new Service on the Site or inform you individually. The sale will be submitted for processing, and you will be charged as soon as you confirm it. You may then receive an email from us.
By placing an order or paying for Services, you are confirming that you are legally entitled to use the means of payment tendered and, in the case of card payments, that you are either the cardholder or have the cardholder’s express permission to utilise the card to effect payment. In the case of an unauthorised use of a payment method, you will be personally liable for, and shall reimburse Origi Ltd for damages resulting from such unauthorised use.
With regard to payment methods, you represent to Origi Ltd that (i) the billing information you supply to us is true, correct, and complete, and (ii) to the best of your knowledge, charges incurred by you will be honoured by your financial institution (including but not limited to credit card company) or payment service provider.
If you or your Customer makes any return or claim which does not comply with our policies (including policies which are described here), you will reimburse Origi Ltd for its losses, which consist of fulfilment costs and chargeback handling fees (up to £15 GBP per chargeback), if applicable.
We may refuse to process a transaction for any reason or refuse to provide Services to anyone at any time at our sole discretion. We will not be liable to you or any third party by reason of refusing or suspending any transaction after processing has begun.
Unless stated otherwise, you may choose a currency from the options available at the Site, in which all fees and payments will be quoted. You are responsible for paying all fees, payments, and applicable taxes associated with our Site and Services. After receiving your order, you may receive an email from us with the details and description of the Products ordered. Payment of the total price plus taxes and delivery must be made in full before the dispatch of your Products.
Origi Ltd, at its sole discretion, may offer you various discounts, as well as change, suspend, or discontinue them at any time. You may find more information about the available discounts at the Site, in the marketing and promotional emails, or via other channels or events Origi Ltd may use or participate in.
10. Taxes
Summary: You are responsible for paying any applicable taxes to your local taxing authority, unless we have informed you otherwise.
Aside from the limited circumstances set out below, you are responsible for (and shall charge) all applicable taxes, such as but not limited to sales taxes, VAT, GST, and others, and duties associated with the Products (if and as applicable).
In some countries, Origi Ltd may collect the applicable taxes from you as the seller and pay this to the relevant tax authority (if and as applicable).
In certain cases, you are required to provide a valid exemption certificate, such as, without limitation, a Resale certificate, VAT ID, or ABN.
11. Shipping
Summary: Once you’ve placed an order, you might no longer be able to edit the order details or cancel it. If you have an issue with the shipment of your order, contact us within 30 days of the delivery or estimated delivery date. In some cases, you may need to reach out to the shipping carrier directly.
Once you have confirmed your order, it might not be possible to edit or cancel it. If you want to change some parameters, addresses, etc., please check whether such an option is available in your account. We are not bound to make such modifications to your order, but we will do our best on a case-by-case basis.
The risk of loss of, damage to, and title for Products passes to you upon our delivery to the carrier. It shall be your responsibility to file any claim with a carrier for a lost shipment if carrier tracking indicates that the Product was delivered. In such a case, Origi Ltd will not make any refunds and will not resend the Product.
For Users in the European Economic Area or the United Kingdom, the risk of loss of, damage to, and title for Products will pass to you when you or a third party indicated by you has acquired the physical possession of the Products.
If you place an order for delivery in Germany, the risk of loss and damage to Products passes to you in the moment after the shipment of the Products has crossed the German border (“Moment of Risk Transfer”). In such a case, Origi Ltd will bear the full legal responsibility for the loss of or damage to Products sent to you in Germany in case such loss or damage to Products has verifiably occurred before the Moment of Risk Transfer.
If carrier tracking indicates that a Product was lost in transit, you may make a written claim for replacement of (or credit to the account for) the lost Product in compliance with Origi Ltd’s Return Policy. For Products lost in transit, all claims must be submitted no later than 30 days after the estimated delivery date. All such claims are subject to Origi Ltd investigation and sole discretion. Origi Ltd cannot guarantee delivery to P.O. boxes.
12. Description of Products
Summary: We strive towards making our product development process the best we can, yet we can’t guarantee that the product representations on our website will be 100% accurate or that the manufacturing stage won’t result in damage. To speed up fulfilment, we also offer you product alternatives in case any of your products are out of stock.
While many parts of our Products are standard, all Products available for purchase are described on their specific page on our Site. We always try to represent each design as accurately as possible via photography and copy points provided by designers, artists or photographers.
We have a policy of continuous Product development, so we can provide you with what we consider the best design combined with the best performance, and thus reserve the right to amend the specifications of Products, their price, packaging, and any Service associated at any time, without prior notice. Before ordering, we invite you to have a close look at the Product description and design.
We use our best efforts to provide you with the best images and descriptions, but unfortunately cannot guarantee that colours and details in website images are 100% accurate representations of the product, and sizes might in some cases be approximate.
Sometimes, during the manufacturing process, Products can be damaged. Obviously, we won’t knowingly ship damaged items to you, but these damaged items can still be used for charitable purposes. Origi Ltd reserves the right to donate all damaged items with full or partial designs to charity, and you hereby waive your right to collect royalties or other fees regarding damaged Products that are donated.
If a Product you have ordered goes out of stock, the Product might be substituted at Origi Ltd’s own discretion and without any express notification with the most appropriate Product alternative in the order to avoid fulfilment delays, unless we can’t find a comparable replacement, in which case you will need to wait for the original Product to be restocked. If the Product alternative costs more than the original Product being substituted, Origi Ltd will charge the price you have paid for the order of the Product. For Product alternatives that cost less than the original Product, we’ll refund you the difference.
13. Purchase of Products
Summary: To make sure your orders arrive as quickly as possible, please make sure you submit the correct order details at checkout. Origi Ltd doesn’t take responsibility for missed deliveries due to typos in the delivery information.
Your order is a purchase of a Product for which you have paid the applicable fee and/or other charges that we have accepted and received. Any Products in the same order which we have not accepted do not form part of that contract. We may choose not to accept any orders in our sole discretion.
Orders are placed and received exclusively via the Site. Before ordering from us, it is your responsibility to check and determine your full ability to receive the Products. Correct name of the recipient, delivery address and postal code/zip code, up-to-date telephone number, and email address are absolutely necessary to ensure the successful delivery of the Products.
All information asked on the checkout page must be filled in precisely and accurately. Origi Ltd will not be responsible for missed delivery because of a wrong or misspelt recipient name or surname, delivery address or an inappropriate phone number. Should you like to ask for a change in the delivery address, phone number, or any other special requirements, please contact JARA BASS.
We reserve the right to place your order on hold due to print file issues, security concerns, if we need to confirm your address, or in case of other issues. In case your order is placed on hold, we will give you 30 days to resolve the issue. If you do not resolve the issue or cancel your order within 30 days, we will cancel the order. In case your order is cancelled, we will only make a refund if work on your order has not started yet.
14. Delivery
Summary: While we may provide delivery estimates, we can’t provide guaranteed delivery dates. Once Origi Ltd receives payment for your order (including delivery fees), we fulfil the order and pass it on to the carrier. This is also the moment where you legally become the owner of the products.
We deliver to most places in the UK and EU. You shall cover delivery costs. Delivery prices are additional to the Product’s price and may vary depending on delivery location and/or type of Products, and additional charges may be added to the order for remote or difficult-to-access locations that require special attention. Flat rate delivery charges are shown on our checkout page; however, we reserve the right to advise you of any additional delivery charges that apply to your specific delivery address.
We do not guarantee door-to-door delivery. Final delivery is handled by third-party shipping carriers, and the method of delivery may vary depending on the carrier and the destination. Orders may be delivered to local post offices, parcel lockers, or other designated pickup points, depending on the practices of the carrier and regional logistics infrastructure. Origi Ltd is not responsible for the specific delivery method once the shipment is transferred to the carrier.
Some Products are packaged and shipped separately. We cannot guarantee delivery dates and, to the extent permitted by law, accept no responsibility, apart from advising you of any known delay, for Products that are delivered after the estimated delivery date. Average time for delivery may be shown on the Site. It is only an average estimation, and some deliveries can take longer, or alternatively, be delivered much faster. All delivery estimates given at the time of placing and confirming the order can be subject to change. In any case, we will do our best to contact you and advise you of all changes. We try our best to make Product delivery as simple as possible.
Ownership of the Products will only pass to you after we receive full payment of all sums due in respect of the Products, including delivery charges and taxes, and deliver the Products to the carrier.
We make no guarantees with respect to any collaboration we undertake with you, including any collaboration with respect to Services, Products (including new Products) or any integration with a vendor platform.
15. Release
Summary: You can’t sue us for anything that we have disclaimed or obtained your release from under this Agreement.
To the fullest extent permitted by law, you release us and all other Origi Ltd Parties from any and all claims and demands, as well as any and all damages, losses, liabilities, judgments, costs, reasonable attorneys’ fees, and other expenses incurred or suffered by any Origi Ltd Party, of every kind and nature, known and unknown, relating to or arising out of any right, claim, or matter (a) which is disclaimed by Origi Ltd (or for which Origi Ltd provides no guarantees) under this Agreement, or (b) for which Origi Ltd is otherwise indemnified or released by you under this Agreement.
16. Indemnity
Summary: Origi Ltd is not responsible for any damages and liabilities you incur if you break the law, violate these terms or any rights of third parties, and it results in legal action (this also includes misrepresentations made by you and any product liability claims).
To the fullest extent permitted by law, you will defend, indemnify, and hold Origi Ltd and the other Origi Ltd Parties harmless from any claim or demand made by any third party, as well as any and all damages, losses, liabilities, judgments, costs, reasonable attorneys’ fees, and other expenses of every kind and nature, known and unknown, incurred or suffered by the Origi Ltd Parties, relating to or arising out of:
(a) your breach of this Agreement,
(b) your use (or misuse) of our Services,
(c) your Content,
(d) the infringement by your Content or your account of someone else’s intellectual property or other rights, or
(e) your violation of any law or the rights of a third party.
Origi Ltd reserves the right to handle its legal defence however it sees fit, even if you are indemnifying Origi Ltd, in which case you agree to cooperate with Origi Ltd so it can execute its strategy.
17. Governing Law
Summary: If any dispute arises between us, we’ll apply the laws of the United Kingdom to resolve it—unless you, as a consumer, reside in the European Economic Area, or Switzerland, in which case we’ll follow the laws of the Republic of Latvia.
This Agreement, and all disputes and claims arising out of or in connection with this Agreement or its subject matter or formation (including non-contractual disputes and claims), are governed by the laws of the United Kingdom, without regard to its conflict of laws rules. These laws will apply no matter where in the world you live or are located, but if you are a user living in the European Economic Area or Switzerland, the laws of the Republic of Latvia will apply to any dispute arising out of or relating to this Agreement.
Notwithstanding the aforementioned, nothing in this Agreement, including the aforementioned choice of law provision, affects your rights as a user living in the European Economic Area or Switzerland to rely on any mandatory provisions of the law of the country in which you are resident.
For users in the European Union and the United Kingdom: Alternatively, you can contact the consumer centre in your country, or you can decide to access the platform for alternative extra-judicial resolution of disputes provided by the European Commission.
18. ARBITRATION AND JURY TRIAL WAIVER
Summary: Any legal dispute involving our services (except for situations defined below) will be resolved by arbitration according to the rules in this Section. By using our services, you waive any rights to a jury trial or class actions.
“Disputes” means all disputes and claims arising out of or in connection with this Agreement or its subject matter or formation, including non-contractual disputes and claims, excluding only claims under the Limited Warranty and claims brought by Users living in the European Economic Area, Switzerland, or Users in the United Kingdom against Origi Ltd in the European Economic Area or in the courts of England and Wales. All Disputes shall be finally settled by final and binding arbitration, using the English language. For users, any arbitration hearings will take place in the county of your residence. Judgment on any arbitration award may be entered and enforced by any court that has jurisdiction to do so. Any arbitration will take place on an individual basis, and the arbitrator is not empowered to conduct a class arbitration, class action, or to resolve claims of more than a single claimant in anything other than a single proceeding, unless both parties consent. You and Origi Ltd acknowledge that the Consumer Arbitration Rules or the Rules for the International Centre for Dispute Resolution may be more appropriate in certain cases. You and Origi Ltd agree to abide by the decision of the arbitrator as to the applicable rules in cases where a party may assert that the Commercial Rules are not appropriate.
TO THE FULLEST EXTENT PERMITTED BY LAW, YOU AND ORIGI LTD KNOWINGLY, VOLUNTARILY, IRREVOCABLY, AND ABSOLUTELY WAIVE ALL RIGHTS TO A TRIAL BY JURY OF ANY AND ALL DISPUTES (AS DEFINED ABOVE). THIS JURY TRIAL WAIVER IS INTENTIONALLY MADE AS YOU AND ORIGI LTD WOULD PREFER TO RESOLVE ALL DISPUTES (AS DEFINED ABOVE) AS PROVIDED BY THIS SECTION 18. THIS JURY TRIAL WAIVER IS A MATERIAL INDUCEMENT TO ENTER INTO THIS AGREEMENT. FURTHERMORE, YOU AND ORIGI LTD KNOWINGLY, VOLUNTARILY, IRREVOCABLY, AND ABSOLUTELY WAIVE ALL RIGHTS TO PARTICIPATE IN A CLASS ACTION, CLASS ARBITRATION, OR OTHER FORM OF JOINT DISPUTE RESOLUTION WITH OTHER PARTIES.
Notwithstanding the foregoing, you may instead assert your claim in any Dispute in “small claims” court if you provide us with written notice of your intention to do so before any claim is submitted to arbitration and provided that (a) your claim qualifies, (b) your claim remains in such court, and (c) your claim remains on an individual, non-representative, and non-class basis.
Also, notwithstanding the foregoing, each party shall have the right to bring an action in a court of proper jurisdiction for injunctive or other equitable or conservatory relief, pending a final decision by the arbitrator.
You and Origi Ltd shall each bear 50% of all fees and expenses of the arbitrator except as otherwise provided by the Commercial Rules (or, if applicable, the Consumer Arbitration Rules or the Rules for the International Centre for Dispute Resolution). The arbitrator may award such fees and expenses of the arbitrator as well as other expenses and reasonable attorneys’ fees to a prevailing party consistent with the provisions of the Commercial Rules (or, if applicable, the Consumer Arbitration Rules or the Rules for the International Centre for Dispute Resolution).
19. Privacy and Personal Data Processing
Summary: Origi Ltd’s Privacy Policy is an important part of our Terms of Service that explains how your information is used when you use our services. Please read it very carefully.
Origi Ltd collects your personal data to provide our Services. We are committed to protecting your personal data and privacy, and our Privacy Policy details and explains how we are processing Site visitor and User personal information. By accepting this Agreement, you are also accepting and acknowledging our Privacy Policy.
20. General
Summary: Using our services doesn’t make you an agent, partner, or employee of Origi Ltd. We’re not responsible for any violations of these terms if it’s out of our control. If you have any questions about our Terms of Service, feel free to contact us at orders@jarabass.com
No agency, partnership, joint venture, employee-employer, franchisor-franchisee relationship, etc., is intended or created by this Agreement.
Origi Ltd will not be liable or responsible to you, nor be deemed to have defaulted or breached this Agreement, for any failure or delay in Origi Ltd’s performance under this Agreement when such failure or delay is caused by or results from acts or circumstances beyond our reasonable control, such as any fire; flood; earthquake; governmental action; war, invasion, or hostilities; national emergency; explosion; terrorist threat or act; riot or other civil unrest; insurrection; epidemic; lockout, strike, or other labor dispute (whether or not relating to our workforce); inability or delay in obtaining supplies; telecommunication breakdown; or power outage.
If any provision of this Agreement is held to be invalid or unenforceable, such provision shall be struck, and the remaining provisions shall be enforced. In our sole discretion, we may assign this Agreement upon notice to you. Headings are for reference purposes only and do not limit the scope or extent of such section. Our failure to act with respect to a breach by you or others does not waive our right to act with respect to subsequent or similar breaches. We do not guarantee we will take action against all breaches of this Agreement.
Origi Ltd at its own discretion reserves the right to transfer or assign this Agreement or any right or obligation under this Agreement at any time, including the right to engage third-party manufacturing services to perform any Services. If you are a User in the European Economic Area or the United Kingdom and such transfer or assignment may reduce your guarantees under this Agreement, then Origi Ltd will ask for your permission beforehand.
If you have any questions about this Agreement, please email us at orders@jarabass.com.
